Following complaints from 40 citizens who accused a kitchen works company of accepting payments for contracted work without delivering the agreed-upon services, Ministry of Commerce and Industry inspectors took action by closing the company.
Al-Rai sources reported that inspectors from the commercial control sector found evidence that the company collected approximately a quarter of a million dinars in initial payments from affected persons, who had entered into contracts. A supervisory report was prepared based on the complaints, paving the way for referring company officials to the prosecution.
The preliminary investigations revealed that complainants had signed contracts with the company for kitchen detailing, making advance payments averaging around 8 thousand dinars each, constituting roughly 50 percent of the total cost.
As the agreed-upon delivery dates passed, the complainants realized they were victims of breached contract terms, delays in delivery, and the company’s failure to refund the money paid.
Upon direct field investigations with both the company and the complainants, the Ministry concluded that the company had accepted contracts and received advance payments ranging from 6 to 12 thousand dinars as a deposit for the work.
However, up to the point of investigating the complaints, the company had not initiated the scheduled work for the contractors, without providing a convincing reason for the lack of progress in implementation.