Kuwait’s National Human Rights Bureau opens complaints office

• The National Human Rights Bureau will guide complainants to the relevant authorities, ensuring follow-up. The complaints office will operate every Tuesday from 8:00 a.m. to 1:30 p.m. for easy submission.

The National Human Rights Bureau has opened a complaints office at the Kuwait Lawyers Association to receive and process reports of human rights violations, reported Arabic daily Al Rai.

The bureau said the move aims to improve access to justice by offering a safe and transparent channel for citizens and residents to file complaints and have them reviewed according to established procedures.

Complainants will be guided to the relevant authorities, which will be contacted regarding the complaints, with follow-up ensured. The office will operate every Tuesday from 8:00 a.m. to 1:30 p.m., allowing individuals to submit complaints with ease and convenience. The bureau will also receive complaints via email at complaint@ndhr.org.kw and through its official website: www.ndhr.org.kw.

He stated that this initiative is part of the implementation of the memorandum of understanding signed between the National Bureau for Human Rights and the Kuwait Lawyers Association. The agreement aims to strengthen joint cooperation and activate legal initiatives that safeguard human dignity.

He added that the opening of this office reflects the Bureau’s commitment to promoting a culture of human rights, ensuring compliance with national laws and international treaties, and providing effective, transparent mechanisms for individuals to file complaints.

He noted that the bureau received 121 complaints last year, covering areas such as the right to health, housing, residency, employment, disability rights, stateless persons, protection from violence, care, education, detainees’ rights, freedom of movement, asylum, legal identity, and children’s rights.