Civil ID at your doorstep, PACI to resume service after four-year suspension
. . . PACI invites companies to qualify for delivery service

The Public Authority for Civil Information (PACI) is preparing to reinstate home delivery of ready civil ID cards after suspending the service for almost four years.
The move follows directives from First Deputy Prime Minister and Minister of Interior Sheikh Fahd Al-Yousef, who also chairs the authority’s board of directors, to reactivate the service and provide citizens and residents with more options for receiving their civil ID cards without visiting PACI headquarters.
Informed sources told Al-Rai that the authority has officially opened pre-qualification for specialised companies operating in Kuwait to provide the delivery service to the public. The process will follow an open qualification system, with participating companies required to hold valid licences and registration in Kuwait for the relevant activities, maintain valid commercial records and meet the mandatory qualification requirements.
The service was suspended around four years ago after the contract with the specialised company was not renewed. Its planned reactivation is part of efforts to speed up the issuance and delivery of civil ID cards, reduce the need for personal visits to the authority and expand the use of electronic systems as part of Kuwait’s wider digital transformation drive.
The initiative is expected to provide citizens and residents with a more convenient way to receive their ready civil ID cards at home.













