‘Sahel’ app marks 111 million transactions and 2.9 million users
Over 32 million transactions were carried out through the unified government e-services app this year, reflecting both public confidence in the platform and the government’s commitment to improving service efficiency.
• Sahel has grown significantly since its launch, starting with 123 government services and now offering more than 460 through various ministries and entities which has made it the most widely used government application in the country, said Yousef Kazim, the spokesperson for the unified government e-services app.
Yousef Kazim, the spokesperson for the unified government e-services app Sahel, said the platform has completed 111 million electronic transactions with 2.9 million users since its launch in September 2021, Al Jarida newspaper reported.
He said that over 32 million transactions were carried out through Sahel this year, reflecting both public confidence in the platform and the government’s commitment to improving service efficiency.
Kazem explained that Sahel has grown significantly since its launch, starting with 123 government services and now offering more than 460 through various ministries and entities. This expansion has made it the most widely used government application in the country, serving as a key tool for expediting transactions and easing the burden on citizens, residents, and government service centers.
He highlighted the launch of the country’s first integrated digital government journey, the Newborn Journey, as one of the most notable achievements in the past year. The service streamlines multiple government procedures into simple, fast electronic steps, setting the stage for more services to adopt the digital journey model in the future.
Kazem also noted that a comprehensive, upgraded version of Sahel is under development. Upcoming features include the issuance of house and marriage certificates and the introduction of Balag, a central reporting service. He added that these projects will enhance user experience and advance service integration.
He expressed appreciation for the political leadership’s support and the close follow-up by Minister of State for Communications Affairs Omar Al-Omar, stressing that this backing was crucial to Sahel’s success.
