Mansour Al-Moathen, Acting Director General of the Public Authority for Civil Information, affirmed that the authority is preparing to establish a comprehensive solution to the crisis of delay in issuance and accumulation of the civil ID cards, through a plan that begins with imposing a fine on those who fail to receive their card, then increasing production with what the distribution devices can accommodate, leading to signing a contract with a company to deliver cards on request.

Al-Moathen told Al-Rai daily that the application of “My Identity” is a digital identity supported by a decision of the Council of Ministers. He denied any current intention to increase the fees for issuing the civil card, ruling out the cancellation of the plastic version and relying on the digital identity entirely at the present time considering that this depends on the development of service systems to deal with the digital identity, instead of the plastic one, pointing out at the same time, to a study in the authority to increase the security features on the card to prevent it from being forged.

He denied that there was a defect in the application of “My Identity”, stressing in another context that the authority does not determine the nationality of illegal residents “bedoun” except with a valid birth certificate, nationality or residency.

He went on to say, the authority seeks to undertake projects and initiatives to achieve the goals of digital transformation, through the ‘Authority Without Paper’ initiative, and by preparing the authority’s infrastructure of operating systems and others, in order to be ready to convert it to local cloud computing, as well as initiatives to implement artificial intelligence projects, to solve problems, shorten time, and achieve accuracy.

The authority, he says, has developed a plan to end the crisis of delay in issuing the civil card, by issuing the card that comes to the authority through the link with the Ministry of Interior to residence permits issued from May 23, 2023. “We expect that within a year this crisis will end by more than 90 percent, in addition to the demand for more storage devices, which will enter service soon to accommodate the annually increasing number of cards,” he added.

He added, PACI is considering imposing a fine of up to 20 dinars on anyone who fails to collect the civil ID card after 3 months of storing it, which will be destroyed after 6 months. A study will be submitted to the Authority’s Board of Directors for approval, with the aim of preventing the future accumulation of cards in distribution devices.

One of the proposals is to increase production to accommodate the distribution devices. Within a year this problem will be completed. The Authority is in the process of signing a contract with a company to deliver civil cards upon request, and the “My Identity” application is considered a digital identity supported by a decision of the Council of Ministers, to be considered as a plastic card.


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