Online retail giant Amazon announced significant improvements to its delivery network following the COVID-19 pandemic, enabling faster delivery speeds, reduced costs, and a decrease in the company’s carbon footprint, reports Al-Rai Daily.
Yesterday, on Saturday, Amazon revealed that it has successfully reduced the time required for delivery by implementing various measures. The company has reconfigured its inventory management system and enhanced search capabilities to display items closest to customers, resulting in a 12 percent reduction in the number of touchpoints before products are delivered.
In an effort to address the current slowdown in consumer demand, Amazon, along with other online retailers, has been actively working towards minimizing home delivery and return costs. Recognizing the need to optimize operations and streamline expenses after a period of explosive growth, the company has undertaken several initiatives to reduce delivery-related expenditures throughout its operations.
By focusing on improving its delivery network, Amazon aims to enhance customer satisfaction by providing faster and more efficient service while also achieving cost savings. Additionally, the company is dedicated to reducing its environmental impact, aligning with its commitment to sustainability.
These developments come as part of Amazon’s ongoing efforts to continually innovate and adapt its operations to meet the evolving needs and expectations of its customers. With its vast customer base and global reach, Amazon remains at the forefront of the e-commerce industry, consistently striving to enhance the online shopping experience for consumers worldwide.