Global Business Outlook and the Global Economics Awards recognize Al Muzaini for its business excellence

Al Muzaini Exchange recently won several prestigious awards for its financial services from Global Business Outlook, and the Global Economics Awards, in competitive award categories that encompass international organizations.

The various awards and recognitions are the direct results of continuous enhanced services to customers in foreign exchange and remittance. Global Business Outlook, a UK-based publication, which emphasizes on covering new developments in banking and finance, energy, industry and technology globally, presented Al Muzaini Exchange with two awards in Finance for ‘Best Remittance Service Provider’ and ‘Best Foreign Exchange Company’; highlighting the essence of Al Muzaini’s customer focused approach to financial transactions.

Al Muzaini Exchange was also awarded with the ‘Best Money Transfer Company’ by the Global Economics’ Financial Awards category. The Global Economics Awards recognizes the best market players internationally, covering multiple business domains and identifies enterprises that create the best work cultures in their economies. The company consistently adapts to provide the highest quality products and services to its customers.

With more than 117 branches spread around Kuwait, Al Muzaini Exchange offers a host of remittance services to customers which include retail transactions, cash currencies and corporate transaction at the best rates and unmatchable service. Through the company’s state of the art technologies, adherence to quality benchmarks, secure processes and customer-oriented services, Al Muzaini strives to enrich customer experience. This includes Al Muzaini’s online application, which provides a platform for customers to conduct their transactions with ease and security, from anywhere.

Al Muzaini’s vision is to make financial services accessible to all. Along with its Strong Network across Kuwait, Al Muzaini’s Digital Payment platform, available in App Store, Google Play & App Gallery, provides a secure and simplified one-stop financial solution to its customers. It offers unique features, including registering new customers, adding beneficiaries, setting rate alerts and trends, and reviewing transaction history. The application also allows Western Union transfers, creating widgets to track rate fluctuations, for easier access, and live video chats for new customer onboarding and reaching Al Muzaini agents for better quality services, all without visiting a branch. Al Muzaini is the only financial exchange company in Kuwait that uses the live video chat feature for new registrations, which what makes Al Muzaini stay ahead of its competitors.

Hugh Fernandes, General Manager, said: “We are extremely honored to have received awards from such reputable publications as the Global Business Outlook, and the Global Economics Awards. These recognitions strengthen our commitment of exceeding customer expectations with the development of new processes and systems. We aim to stay ahead in our industry, and to create sustainable relationships with our customers through detailed strategies and high standards.”

Al Muzaini reinforces its commitment to bringing its clients the best services every time, and establishing solid relationships based on deep-rooted, socio-economic values. Closing in on 80 years of service, the company operated with three main values: quality Service, strategically designed processes, and a customer-centric approach. The company converts every challenge into an opportunity to grow, and utilizes its 79 years of operational experience in Kuwait to the advantage of more than two million customers.

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