Kuwait launches digital platform to connect 20 government entities

• Through the central system, government entities will no longer require reviewers to provide paper copies for document verification, as verification will be conducted directly with the data-issuing entities.

• The project, linking twenty government entities on a unified platform, will cut the time needed to complete transactions, with most services now being completed in a single day.

• The project will cut paper use, reduce errors and risks, enhance security by 80%, and boost citizen satisfaction by 60%.

To advance digital transformation and reduce paper reliance in government transactions, the government has launched a project to connect twenty entities via a unified digital platform for data exchange, according to Al Qabasnewspaper.

An informed source explained that this platform facilitates data exchange between state entities to enhance the productivity of government operations and improve public services.

Through this central system, government entities will no longer require reviewers to provide paper copies for document verification, as verification will be conducted directly with the data-issuing entities. The source emphasized that this project would enable entities to offer integrated services from start to finish, providing the necessary tools and unified data for secure and efficient data exchange.

Unified platform

The source added that the project, linking twentygovernment entities on a unified platform, will significantly reduce the time needed to complete transactions, with most services now being completed in a single day.

Paperless revolution

The source pointed out that the project will reduce the use of paper and attachments, which will lower the error rate in completing transactions, decrease risks, and enhance protection and security by 80%. Additionally, it is expected to increase citizen and resident satisfaction with services by 60%.

The source highlighted that the platform will enable integrated services without requiring users to visit other parties to verify documents or complete incomplete data, thus alleviating the burden and congestion at service centers. He also noted that a budget of 1.6 million dinars has been allocated for the project.

Boosting efficiency and security

The government will accelerate the digitization of services, reducing the documentary cycle, speeding up transactions, developing services across various entities, and strengthening the protection of data and information.