Kuwait issues 1,583 violations in September to protect consumers
The authorities detected 1,450 violations during daily field inspection tours by, while 133 reports were issued based on consumer complaints received by the department.
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Faisal Al Ansari, Director of the Commercial Control Department at the Ministry of Commerce and Industry, said the ministry continues to develop oversight mechanisms and enhance technology use in monitoring violations, boosting operational efficiency and protecting both consumers and compliant merchants.
Faisal Al Ansari, Director of the Commercial Control Department at the Ministry of Commerce and Industry, revealed that the department recorded a total of 1,583 violation reports in September, as part of ongoing efforts to monitor markets and protect consumer rights, reported Al Anba newspaper.
Of these, 1,450 violations were detected during daily field inspection tours by control teams, while 133 reports were issued based on consumer complaints received by the department.
The violations spanned 34 categories, with the most frequent concentrated in five main areas: 228 reports for violations of price advertising regulations for goods, foodstuffs, and services; 176 for failing to use Arabic on signs and trademarks; 172 for violations of exchange and return regulations due to missing Arabic notices explaining the process; 102 for operating commercial activities without a license; and 92 for commercial fraud, including misleading consumers about the type, origin, or composition of goods.
In a related development, inspectors closed a shop specializing in wooden door installation in the capital after a complaint over breach of contract and repeated prior violations. Four citations were also issued against a company selling gifts and luxury goods for violating sales regulations, failing to follow exchange and return terms, and selling goods differing from agreed specifications.
Al Ansari emphasized that inspection campaigns aim not only to record violations but also to correct market conditions, ensure merchant compliance, and strengthen consumer confidence. He highlighted the importance of handling complaints promptly and transparently, noting that consumer cooperation is the first line of defense against market violations.
He added that the ministry continues to develop oversight mechanisms and enhance technology use in monitoring violations, boosting operational efficiency and protecting both consumers and compliant merchants.
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