Al-Omar emphasizes strategic importance of continuing efforts to upgrade ‘Sahel’ App
. . . reflects government’s clear message on digital transformation is accelerating Kuwait’s vision for a smarter, more connected public sector
Minister of State for Communications Affairs Omar Al-Omar has emphasized the strategic importance of continuing efforts to upgrade the “Sahel” App to meet the ambitions of the country’s leadership and provide easy, secure, and efficient digital services to citizens and residents.
Speaking to the Kuwait News Agency (KUNA), Al-Omar said the ministry held an expanded meeting on Thursday with the executive committee of the “Sahel” application, where discussions focused on development plans and enhancing user experience. The meeting included key representatives from multiple state bodies involved in the app’s infrastructure.
Describing “Sahel” as the cornerstone of Kuwait’s digital government vision, Al-Omar stated that it plays a vital role in streamlining government services, improving transparency, and raising overall satisfaction with public sector performance; enabling users to access services from various ministries and agencies through a unified digital portal, significantly reducing bureaucracy and processing times.
He added the next phase of development will bring about a faster rollout of new services and emphasized the importance of technical integration between government entities. This interconnected system will enhance operational efficiency, ensure data consistency, and provide users with a seamless, interconnected experience.
Al-Omar stressed that digitization is not merely technical, but a comprehensive transformation in how government services are delivered. It aligns with Kuwait’s goals of greater transparency, fairness, and efficient public spending, noting that the Sahl app is the practical embodiment of these values.
He reiterated the government’s support for the app’s executive team and called for strengthened coordination among government bodies to expand services quickly and uphold the principle that “service begins with the citizen and ends with him.”
In addition to citizen services, Al-Omar revealed that attention is now shifting to the “Sahel Business” application, which is designed to serve the private sector, enabling entrepreneurs and companies to manage their transactions more efficiently. This falls in line with Kuwait’s broader effort to digitize the business environment and support economic development.
The meeting was attended by Eng. Tareq Al-Darbas, Advisor to the Minister of Communications; Colonel Bashar Al-Sayed Hashem, Director of Information Systems, Ministry of Interior; Fajr Al-Yassin, Quality Control Supervisor, Public Authority for Civil Information (PACI) and Amina Abdul Rahim, Systems Development Supervisor, PACI.
The meeting reflects the government’s clear message: digital transformation is accelerating, and “Sahel” will remain at the center of Kuwait’s vision for a smarter, more connected public sector.
