53% of Kuwait consumers ignore fraudulent fund transfer emails

• Eighty percent of respondents expressed full or partial confidence in digital payment methods, while 79% expect their usage to increase over the next year.

A latest study by Visa highlights a rise in consumer awareness and the adoption of enhanced security measures for digital payments in Kuwait, Al Rai newspaper reported.

The ninth annual “Stay Secure” study surveyed 5,800 adults across seventeen markets in the Central Europe, Middle East, and Africa (CEMEA) region. It found that 94% of consumers in Kuwait are taking additional precautionary measures to secure their digital transactions, reflecting growing awareness in line with the sector’s rapid expansion.

The study also revealed that 53% of consumers in Kuwait avoid responding to emails requesting fund transfers on behalf of others and an equal percentage refrain from sharing their card or account details.

Additionally, the findings highlight the ongoing acceleration of digital payment adoption in Kuwait. Eighty percent of respondents expressed full or partial confidence in digital payment methods, while 79% expect their usage to increase over the next year.

Key findings of the “Stay Secure” study

• Fraud risks: The most notable finding of the Stay Safe study is the prevalence of fraud victimization.
• Fraud victimization: Nearly half of consumers (44%) have fallen victim to fraud, with 14% experiencing scams multiple times. Additionally, 67% of respondents reported receiving anonymous requests to transfer money on someone else’s behalf.
• Loved ones at risk: While 68% of respondents feel somewhat confident in their ability to detect fraud, a staggering 93% worry that their family members or friends might become victims.
• Fraud detection: Consumers exercise extreme caution when handling suspicious messages. Sixty-six percent identify fraudulent text messages or emails as among the top three most suspicious types of communication.