Backed by 50-year operations in the Gulf state, the airline provides more value to passengers than ever
Lufthansa German Airlines raises the bar in offering passengers comfort and convenience as it carries on being a reliable partner connecting Kuwait with Europe and beyond. With over 100,000 passengers served in 2013 from both Kuwait and Germany, business and leisure travellers from Kuwait can reach over 200 destinations in 80 countries via Lufthansa’s hub in Frankfurt.
Passengers opting to travel with Lufthansa can easily plan their trips. Right at the convenience of their homes or in their fingertips, passengers can book flights with attractive fares via online or mobile through www.lufthansa.com.
Checking in is as easy as well via www.lufthansa.com. For passengers with particular seats in mind, they now have the option to do an advanced seat reservation to choose their seats anywhere in the aircraft, for a minimal fee for the lowest booking class or free for mid-price and flexible booking classes. Passengers without an advance seat reservation can naturally still choose a seat free-of-charge at the check-in during the usual 23 hours prior to flight departure.
Additionally, passengers can make surcharged reservations in seats with more legroom, which are usually in the rows adjacent to the emergency exits in the aircraft cabin. These seats are spaced farther apart from the seat row in front. In the past, these seats are only allocated at the check-in at the airport terminal and could not be reserved prior. On European flights, Lufthansa will charge per route 20 euros for these exit row seats and 60 euros on intercontinental flights.
“Lufthansa’s long history in Kuwait is a testament of our unwavering commitment to connect Kuwait to Europe, North America and beyond in the most comfortable and convenient way possible. We have intensified our investments to roll out better products, new and upgraded fleet, bigger and more modern lounges in our hub in Frankfurt. From on-ground to on-board services, our passengers can rely on Lufthansa for their travel needs,” said Waseem Shaikh, General Manager, Passenger Sales, Lufthansa German Airlines, Kuwait.
Coming in 2015 to Kuwait is the new Lufthansa Premium Economy which recently enjoyed its worldwide launch in early March. The new Premium Economy offers around one-and-a-half times more room than Economy Class to passengers as well as upgraded services including two pieces of baggage of 23kgs each, enhanced inflight services like welcome drinks, high-quality amenity kit and meals served on porcelain tableware. Premium Economy passengers can also access the Lufthansa Business Lounges prior to departure for a minimal fee of EUR25.
Further to premium offerings, Lufthansa’s First Class passengers to select destinations in North America also get to experience the award-winning First Class cabin on board the Boeing 747-8i. On board, the superb comfort of the First Class cabin with ergonomically contoured seats that convert into a fully flat, two-metre long bed won a 5-star award from Skytrax.
In addition, Lufthansa introduced a new Business Class with a full-flat bed and upgraded meal service and 15” TV monitors. Arriving in Frankfurt, passengers will get to enjoy the state-of-the-art, four-level new A Pier at Terminal 1 in Frankfurt airport providing travellers with a chance to relax in a more comfortable surrounding prior to boarding their flights.
With 23 new gates offering seamless connection to the corresponding levels of the existing Terminal 1 building, passengers also find more retail outlets and places to dine, and can relax in any of the five new Lufthansa lounges including Senator, Business and First Class lounges.
Lufthansa flies daily between Kuwait City and Frankfurt. In Frankfurt, passengers find easy connections to the airline’s choice of flights to 218 destinations in 82 countries. Services to Frankfurt are operated with Airbus A330/A340 aircraft in a three-class cabin configuration, featuring Lufthansa’s First, Business and Economy class.
Lufthansa flies to a total of 21 destinations in the USA including New York, Los Angeles and Miami, and Canada from Kuwait via Frankfurt which makes the airline the leading network from the Middle East across the North Atlantic. Perfect connection timings in European destinations are also favourable for passengers from Kuwait especially to London, Paris, Milan, Vienna, Geneva, Zurich, Hamburg, Munich, Manchester to name a few.
While business and leisure travellers are the main passengers from Kuwait, special customers with medical needs are attended as well. Lufthansa’s Patient Transport Compartment (PTC) is your intensive care unit on intercontinental flights with the comfort and safety of a hospital intensive care unit but at a 32’000 feet altitude. With PTC, Lufthansa has set the standards in transporting patients as it combines state-of-the-art technology and efficient processes. Lufthansa also provides a flight attendant with medical training to look after the patient. Aside, of course, from the accompanying doctor of the patient.
With all of its efforts in providing the utmost offerings, Lufthansa continues to make a difference for passengers from Kuwait.
Lufthansa and the Lufthansa Group
Deutsche Lufthansa AG is an Aviation Group comprising around 400 subsidiaries and affiliates. The Lufthansa Group is dedicated to quality and innovation, safety and reliability. Headquartered in Germany, the Group operates in five business segments – passenger transportation (Passenger Airline Group), logistics, MRO, catering and IT services.
Passenger transportation is the Group’s core business: The airlines engaged in the passenger transportation business are Lufthansa Passenger Airlines (including Lufthansa Regional) Austrian Airlines, SWISS and Germanwings as well as stake holdings in Brussels Airlines, JetBlue und SunExpress. In 2013, the airlines in the Lufthansa Group welcomed more than 104,5 million passengers on board their flights, making it Europe’s leading airline grouping.
Operating through the Frankfurt, Munich, Vienna, Brussels and Zurich hubs, Lufthansa, Austrian Airlines, Brussels Airlines and SWISS jointly serve 285 destinations in 102 countries on four continents, as of summer timetable.
The Group fleet currently consists of more than 600 aircraft – on order are another 295, valued at more than 36 billion Euros at list price and scheduled for delivery until 2025. With its ongoing expenditure in fleet renewal, the Group is consistently making the fleet more cost-efficient and its operations more environment-friendly. End of 2012 the Lufthansa Group employed more than 117,000 people.
In the 2012 business year, it returned revenues totaling 30.1 billion Euros and published an operating result of 524 million Euros. More details are available at www.lufthansa.com.