According to the law number 39/2014 and in coordination with the Consumer Protection Department of the Ministry of Commerce, IKEA urges customers who have bought a MYSINGSÖ beach chair before February 2017 to bring it back to the IKEA store for replacement or a full refund.
After washing the fabric seat it is possible to re-assemble the chair incorrectly, leading to risks of falls or finger entrapments. IKEA has received five incident reports in which MYSINGSÖ beach chair collapsed during use due to incorrect re-assembly. All five reports included injuries to fingers. The reported injuries happened in Finland, Germany, USA, Denmark and Australia.
Safe products are a top priority at IKEA and all our products shall comply with international and national legislation as well as relevant standards. MYSINGSÖ beach chair has gone through relevant mechanical, fabric and chemical tests with approved results.
Upon receiving the incident reports, a full investigation was initiated. This led to an improved re-design to further mitigate the risks of incorrect re-assembly and injuries. The updated chair is planned to be available in IKEA stores from February 2017. Proof of purchase (receipt) is not required for a replacement or a full refund. For more information, please visit www.IKEA.com.kw or contact IKEA on 1840408.