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Emirates tops global customer review study
January 24, 2015, 12:51 pm
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Customers worldwide have spoken and Emirates airline has been ranked as the Best Airline in 2014, according to an annual study by eDreams, one of the largest e-commerce travel companies in Europe.

The annual study of best airlines consisted of over 90,000 customer reviews from all over the world.

Travellers that booked on the site weighed in through their own reviews on best airlines, best entertainment options, baggage handling and modernity of aircraft, among other categories.

Emirates swept most of the categories with an overall rating of 4.24 out of the top score of 5.

Emirates also ranked highest in overall cleanliness and modernity of aircraft and also received the highest ratings for best in-flight entertainment, best flight attendant service, best VIP lounges and best baggage handling.

Thierry Antinori, Executive Vice President and Chief Commercial Officer, Emirates airline, said: "We served 47 million customers in 2014 and are always looking for ways to enhance the travel experience, from the destination options and global connections that we offer, to our onboard services and worldwide network of dedicated lounges on the ground. We are committed to continuing to provide our customers with an unparalleled level of service across all categories."

With a fleet of 231 aircraft, Emirates currently flies to 147 destinations in 83 countries.

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